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Polisi Pemulangan

Return Policy

Not satisfied with the goods you've received? Send us an email at admin@gngcentury.com
 clearly stating your reason.

Given satisfactory reasoning, make hay, sunshine! will offer either a 1-to-1 replacement of the goods or a 100% refund.

Return requests will only be entertained for up to 7 days after receipt of goods.

To return your product, you should mail your product to: G&G Century (M) Sdn. Bhd.

No. 9, Wisma G&G, Jalan 1/119, Taman Bukit Hijau, Cheras, 56000 Kuala Lumpur, Malaysia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item of high value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Policy

Our Courier partner would usually successfully deliver the parcel within 3– 5 working days from the date of shipment (Our daily shipment schedule is from Sunday to Thursday daily. No shipment on every Friday, Saturday or Terengganu state or national public holidays).

Delivery Tracking Numbers will be provided to all orders upon shipment for self-tracking purposes.

2. In the event of delay on the delivery, we would recommend for self-collection at the designation deporting branch of our delivery partner to avoid effects on the product quality. Affected customers may also contact our customer service representative for more info.
We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.